LPG certificate and booking guide

LPG Gas Safety Certificates London

Request the right LPG gas safety visit for a London home, rented property, commercial premises or mobile catering unit. Start with the fuel supply, appliances and reason for the record. That information determines the suitable engineer category, inspection scope and paperwork.

Property statusRented, owner-occupied, commercial, holiday accommodation or mobile unit
SupplyPropane or butane, cylinders or bulk tank, fixed or temporary arrangement
AppliancesBoiler, cooker, heater, catering equipment, hot water or another LPG appliance
ReasonAnnual landlord check, service, safety concern, insurer, venue or business record
Avoid the wrong appointment

Describe the LPG setup, not only the certificate name

A rented home supplied by cylinders, a restaurant on a bulk tank and a catering trailer all use LPG, but they do not require identical work. One useful enquiry lets the appliance, fuel and premises categories be checked together.

  • Full London address or operating location.
  • Landlord, homeowner, business or mobile use.
  • Cylinder or tank supply and complete appliance list.
  • Requested wording, deadline and access notes.
Send LPG details
Choose by responsibility

Which LPG gas safety route fits your situation?

The person responsible for the property and the purpose of the visit matter as much as the fuel. Use the closest route below, then disclose anything unusual or shared.

Landlord or managing agent

Request the annual gas safety check for LPG appliances and flues the landlord owns and provides for tenants. Include holiday accommodation, caravans or boats that are let where the landlord duties apply, and explain any agent arrangement.

Homeowner or resident

State whether you want a safety check, planned service or fault investigation. An owner-occupier does not need a landlord record for their own home, but appliances and the installation must still be used and maintained safely.

Business or organisation

Identify the workplace, appliance category, requested evidence and who controls the LPG installation. Fixed catering, heating plant, hospitality, public buildings and industrial use can follow different legal and competence routes.

Mobile catering or event unit

Send the van, trailer, stall or temporary-kitchen details, cylinder storage, appliance list, hoses and regulators, pitch rules and trading date. A mobile setup should not be booked as a fixed restaurant visit.

Paperwork follows the job

What an “LPG certificate” can mean

Customers often use the same phrase for several records. In rented accommodation, the usual requirement is the landlord gas safety record for relevant appliances and flues. A homeowner may be asking for an appliance safety check or service record. A business may need evidence for an insurer, venue, landlord, risk assessment or maintenance file.

The record should show the actual address or unit, LPG fuel, appliances or installation section checked, date, findings, defects, limitations and engineer details. It should not suggest that an excluded tank, cylinder store, buried pipe or separate appliance has passed.

Confirm before booking

  • Who asked for the document and their exact wording.
  • Safety check, service, repair or commissioning.
  • Every LPG appliance and its location.
  • Cylinders, bulk tank, regulators and pipework boundary.
  • Record expected and work expressly excluded.
Rented accommodation

Landlord LPG duties are the same as for natural gas

HSE states that landlords must arrange maintenance for LPG appliances they own and provide, and arrange a Gas Safe registered engineer to complete a safety check at least every 12 months. The landlord or responsible agent must also manage the required record and tenant copy.

List the supplied appliances

Include permanent and portable LPG appliances the landlord provides, their flues and the landlord-controlled installation. Tell the engineer about a tenant-owned appliance connected to landlord pipework so the boundary is understood.

Plan the annual check

Do not wait for the last day. Confirm tenant access, cylinder or tank access, appliance locations and the existing due date. HSE guidance explains the permitted timing flexibility where its conditions are met.

Issue and retain the record

Existing tenants normally receive a copy within 28 days, and new tenants before they move in. The record must be retained for the required period; short-stay accommodation can require a legible copy to be displayed prominently.

Keep maintenance separate

The annual safety check does not replace necessary servicing, repair or maintenance. Record follow-up work with the safety record so a defect entry is not mistaken for a completed remedy.

Fuel supply matters

Cylinders and bulk tanks change the inspection boundary

For cylinders, provide the gas type if known, cylinder sizes and quantity, storage position, changeover arrangement, regulators, hoses or flexible connections and the appliances supplied. Full and empty cylinders, cages and delivery access may also affect a business or mobile setup.

For a bulk tank, identify the supplier, tank location, service-pipe route if known, emergency information and any written ownership or maintenance arrangement. HSE says the supplier owns the tank in the vast majority of cases, but customers should check rather than assume. The site user still has responsibilities for conditions around it.

Useful photographs

  • Cylinders or tank from a safe distance.
  • Supplier label and emergency information.
  • Regulators, changeover and accessible valves.
  • Visible pipe entry and appliance data plates.
  • Nearby access, barriers, drains or low areas.
Set expectations in writing

One appliance record does not approve the whole LPG installation

Related work can sit with different competent people. Naming it before the appointment protects the customer from receiving a record that cannot answer the original request.

Appliance safety check

Covers the named appliance or appliances and applicable safety matters within the agreed scope. Accessible controls, flues and ventilation may be relevant, but the quotation should say what is included.

Service, repair or conversion

Cleaning, adjustment, parts, fault diagnosis, changing gas type, pressure testing, purging and commissioning are separate work unless expressly included.

Supplier and storage work

Tank integrity, filling equipment, supplier-owned fittings and delivery arrangements commonly involve the LPG supplier. Cylinder-store design or alteration may need separate advice.

Wider workplace duties

Risk assessment, emergency planning, fire and explosion controls, pressure-system examinations and hazardous-area questions are not replaced by a routine gas appliance record.

From enquiry to record

What happens before, during and after the LPG visit

Before confirming an appointment, the booking team reviews the property status, supply, appliance list, requested work and access. The visiting engineer should work only within their current LPG and appliance categories and the agreed scope.

During the visit, the checks depend on the record and equipment. Accessible appliance condition, safe operation, controls, connections, combustion, flueing, ventilation and visible pipework may be relevant. Afterward, read every finding, limitation and appliance entry before sending the record to a tenant, insurer, venue or manager.

If a defect is found

  • Follow the engineer's safety instructions immediately.
  • Do not use equipment identified as unsafe.
  • Ask who is responsible for remedial work.
  • Keep repair evidence with the original record.
  • Arrange a further visit if confirmation is required.
Quotation checklist

Send these LPG details in one enquiry

Complete information helps the team price the right visit and identify anything that needs the supplier or a different specialist.

  • Contact name, telephone, email, full address, postcode and best access contact.
  • Rented, owner-occupied, holiday accommodation, business, organisation or mobile unit.
  • Propane or butane if known, cylinder arrangement or bulk tank and supplier.
  • Every LPG appliance, use, location, make and model where available.
  • Photographs of appliance data plates, supply equipment and previous record pages.
  • Safety check, landlord record, service, repair, insurer evidence or venue requirement.
  • Exact requester wording, previous certificate, known fault and required date.
  • Parking, keys, tenants, pets, cages, gates, trading hours or shutdown restrictions.
Smell LPG or suspect an escape?

Do not wait for a certificate appointment. Keep people away, avoid smoking, flames and anything that could create a spark, and follow the LPG supplier emergency instructions. Use the supplier number displayed on a bulk tank or paperwork. Evacuate and call 999 if there is fire or immediate danger. Do not restart the supply until competent advice confirms it is safe.

Official UK guidance

Check duties and competence at source

These primary sources explain landlord LPG duties, gas safety records, business responsibilities, bulk storage, valves and registered-engineer competence. They are useful background, but the actual installation still needs its own assessment and agreed work scope.

Tell us what uses LPG

Request an LPG certificate quotation

Use the message box for the cylinder or tank arrangement, every appliance, rented or business status, requested record and deadline. The team can then confirm the suitable route by phone or email.

    Need a landlord certificate in London?

    Send the property address, service needed and best contact number. We will confirm availability, access details and the next appointment slot.

    For urgent bookings, call 020 8004 7911.

    Common customer questions

    LPG gas safety certificate FAQs

    What is an LPG gas safety certificate?

    It is a customer term for gas safety paperwork covering an agreed LPG appliance or installation scope. The record should identify the address or unit, the items checked, findings, defects, limitations and the registered engineer. The exact record depends on whether the enquiry concerns rented accommodation, a home, commercial equipment or mobile catering; there is no single document that automatically covers every LPG tank, cylinder, regulator, pipe and appliance.

    Does a London landlord need an annual LPG gas safety check?

    Yes, where the landlord owns and provides LPG appliances or flues for a tenant. HSE states that the duties are the same as for natural gas: maintenance must be arranged and a Gas Safe registered engineer must complete a safety check at least every 12 months. The landlord must also keep and provide the required record. The booking should list every supplied LPG appliance and any tenant-owned appliance connected to landlord-controlled pipework.

    Does a homeowner legally need an annual LPG certificate?

    An owner-occupier does not have the landlord duty to issue an annual gas safety record to a tenant. The LPG appliances and installation still need to be kept safe, and manufacturer servicing instructions, the supply arrangement and competent advice should guide maintenance. If you want a safety check, service or fault investigation, state which one you need because they are different jobs.

    Does every business need one standard commercial LPG certificate?

    No. A business has duties to keep gas equipment safe, but the suitable evidence depends on the premises, equipment, fuel supply, risk assessment and the person asking for the document. A restaurant kitchen, bulk-tank heating system and mobile catering unit are not the same scope. Send the exact wording from the insurer, venue, landlord, council or facilities manager before an appointment is agreed.

    Does an LPG appliance check include cylinders or a bulk tank?

    Not automatically. The agreed appliance check may include accessible controls and connections needed for that scope, but cylinder storage, a supplier-owned tank, filling arrangements, buried pipework, separation distances or pressure-system examinations can belong to the supplier or a separate specialist. Tell the booking team whether the supply uses cylinders or a tank and ask for the included boundary in writing.

    Is an LPG safety check the same as an appliance service?

    No. A safety check records specified safety matters for the agreed scope. A service follows maintenance instructions and can involve cleaning, adjustment or component checks. Repair, fault diagnosis, conversion, commissioning, pressure testing and tank work are also separate unless the quotation expressly includes them. Describe the outcome you need rather than asking only for a certificate.

    How often should LPG appliances be checked or serviced?

    Landlord-provided LPG appliances and flues require a safety check at intervals of no more than 12 months. For owner-occupied homes and business equipment, follow manufacturer instructions, the risk assessment, operating conditions and competent advice. Tank, pressure-system and supplier inspection intervals may be different, so do not use an appliance-record date as the renewal date for the whole installation.

    Can any Gas Safe registered engineer work on LPG?

    No. Registration alone does not cover every fuel and work category. The engineer must hold the current LPG category and the relevant appliance or premises category for the actual work. Check the front and back of the engineer identity card or verify the registered business and qualifications through Gas Safe Register before work starts.

    What should I send for an LPG certificate quotation?

    Send the London address and postcode, property or business type, rented or owner-occupied status, propane or butane if known, cylinder or bulk-tank arrangement, fixed or mobile use, complete appliance list, photographs of data plates and supply equipment, previous records, known faults, access restrictions, requester wording and deadline. This prevents the wrong visit being booked.

    What should I do if I smell LPG or suspect a leak?

    Do not wait for a certificate appointment. Keep people away, avoid flames, smoking and anything that could create a spark, and follow the LPG supplier emergency instructions. A bulk tank should display the supplier emergency number. Evacuate and call 999 if there is fire or immediate danger. Only operate an isolation valve when the emergency procedure says to do so and it is safe.

    Need LPG gas safety paperwork in London?

    Send the property type, cylinder or tank supply, appliance list, requested wording and date. Those details help confirm the right visit without guessing from a certificate name.

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